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Terms & Conditions for Lead Generator.Store (AI SDR Services)

 

Introduction

Welcome to Lead Generator.Store. By using our AI SDR services, you agree to be bound by the following terms and conditions. These terms govern the use of our services, including the use of our AI-driven Sales Development Representative (SDR) technology and any additional services we provide. Please read these terms carefully.

1.1 Services Provided

Lead Generator.Store provides AI-driven SDR services designed to assist businesses with lead generation, outreach, and booking meetings. Our AI SDR works to engage with your prospects, send personalized emails, and automate follow-up tasks on your behalf to generate more meetings and sales opportunities.

1.2 Acceptance of Terms

By using our services, you confirm that you accept these Terms & Conditions. If you do not agree with these terms, please refrain from using our services.

1.3 Service Availability

Our AI SDR service is available 24/7, but we may occasionally take the service offline for maintenance or upgrades. We will inform you of any significant downtime through email or through our website. We aim to ensure the highest uptime possible but cannot guarantee uninterrupted service.

1.4 Client Responsibilities

As a client of Lead Generator.Store, you agree to:

  • Provide accurate and up-to-date information about your business, brand, and sales processes to ensure our AI SDR service performs optimally.
     

  • Provide the necessary integrations, including access to your CRM, marketing systems, and any other data sources needed to enhance personalization and outreach.
     

  • Comply with all relevant data protection laws (including but not limited to GDPR, POPIA), and obtain all necessary permissions to engage with your leads and customers.
     

1.5 Our Responsibilities

We are responsible for:

  • Setting up the AI SDR service and ensuring it functions as intended within the limits of the service.
     

  • Conducting outreach according to your provided ICP (Ideal Customer Profile) and personalized messaging.
     

  • Complying with South African data protection laws, specifically the Protection of Personal Information Act (POPIA), and ensuring that outreach is GDPR-compliant if applicable.
     

1.6 Limitation of Liability

Lead Generator.Store will not be liable for any loss or damages resulting from the AI SDR service, including but not limited to loss of revenue, data breaches, or failure to secure meetings with prospects. While we strive for high-quality service, outcomes such as the number of meetings booked are dependent on various factors outside of our control, including the response rate from prospects and the performance of client sales teams.

1.7 Payment Terms

Our services are priced as per the selected service package. Payments are due in advance on a monthly or quarterly basis, as specified in the contract. Any changes to pricing will be communicated to you in advance.

1.8 Termination of Service

Either party may terminate the service at any time with notice. Upon termination, you will remain responsible for any fees due for the current billing period. Lead Generator.Store reserves the right to suspend or terminate services if any terms are violated.

1.9 Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa. By using our services, you agree that any disputes will be resolved in accordance with South African law, and any legal actions will be conducted in South African courts.

1.10 Amendments to Terms

Lead Generator.Store reserves the right to modify or update these Terms & Conditions at any time. You will be notified of any changes via email or through our website.

Cancellation and Refunds:

 

We understand that circumstances can change, and you are free to cancel your subscription at any time. However, please note that due to the nature of our service, where we set up your inbox, configure your AI SDR, and begin outreach, we do not offer refunds once the service has been activated and work has begun.

 

We’re committed to delivering value, so if you do decide to cancel, you’ll still have access to all the features and services for the remainder of your current billing cycle. This ensures you receive the full benefit of what’s been set up and delivered before your cancellation.

 

By subscribing to our service, you agree to this cancellation and refund policy.

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